What People Say About Working with Mark:
Mark is an outstanding consultant and is exceptionally skilled in creating customer-focused training experiences.
Mark's great mix of qualities ... totally reliable, spontaneous, creative, challenging, detail conscious, innovative, flexible, humour and empathy ... make him sound like a right smart arse ... but he's not. He's just a great guy you can depend upon to do a great job.
I first met Mark at BMW in 2001 where we were both designing and delivering management training programmes. His insights into both the technical/theoretical aspects of learning combined with a deep knowledge in the arena of “customer service” are second to none. It was an honour to work with him, and it is an even greater pleasure to hear of the impact and success he is now having with clients. On a personal level, he is warm, enthusiastic, honest as the day it long, dependable, generous and great company.